Privacy notice

Tamazirt Travel and Events (brand Ventoura), Cité El Wafa lot 508, 8000 Nabeul, Tunisia, tax number 1982138M, is responsible for your data. Contact: +216 29 466 334 (phone and WhatsApp), or reply to any of our emails.

For a booking: the lead traveller's name, email address and phone number, the flight number, pickup and drop-off addresses, dates and times, the number of travellers and suitcases, any notes for the driver, and the payment status of the deposit.

Only if you give them: the ages of children who need a seat and whether someone needs assistance. We use this information only to provide the right vehicle and equipment.

If you create an account: your name, email address and password (stored encrypted). We never receive or store card details.

Technical data: your IP address and browser type, kept in security logs to protect the site against abuse.

To provide the services you book and to contact you about them (performance of the contract).

To keep accounting and tax records (legal obligation).

To protect the site and our customers against fraud and abuse (legitimate interest).

Visitor statistics are used only with your consent, if and when we enable them.

The drivers and guides who carry out your booking receive only what they need: name, phone number, flight, times, addresses and travellers.

Our website hosting and email providers process data on our behalf, under contracts that oblige them to protect it.

Public authorities, only where the law requires it. We never sell your data.

Booking records are kept for as long as accounting and tax law requires (up to 10 years). Account data is kept until you delete your account. Security logs are kept for up to 12 months.

We use only the cookies needed for the site to work: your language, your sign-in session and the trip you are building, which is also saved in your browser. Statistics cookies would be set only after you accept them.

You can ask to access, correct or delete your data, and object to its use, by contacting us. We answer within one month.

Under Tunisian Organic Law No. 2004-63 on the protection of personal data, you can also complain to the national authority (INPDP). Where the EU General Data Protection Regulation applies to you, you have the rights it gives, including complaining to your local data protection authority.

The site is served over an encrypted connection, passwords are stored encrypted and access to booking data is limited to authorised staff.

We may update this notice; the current version is always on this page.